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Frequently Asked Questions

How will my order be displayed on my credit card statement?

Clawfoot Productions

Do you accept custom orders?

We do not accept custom orders.

How do I cancel an order?

Email us right away at We ship very quickly, usually within hours of your cleared payment. If we cannot cancel your order before it goes out, it may be returned, buyer pays return shipping.

Do you accept returns?

We accept returns within 30 days. Items must be new and in original packaging. Buyer pays return shipping. We cannot accept returns on items that may pose a health risk such as items that come in contact with bodily fluids. 

We accept returns on defective items for 14 days. If we receive an item that is deemed not defective it will be returned to you.

Do you ship internationally?

Yes, please contact us with a list of the items you need with the zip code and country the items will be shipped to. We will email you a payable invoice,